Alicia Martin

For anyone navigating a divorce or custody dispute, picking up the phone to call a law firm is often the hardest part. Alicia serves as the steady, reassuring presence on the other end of that line. As the Intake Specialist at Jones Law Firm, she transforms moments of panic into clear, structured plans forward.

Alicia has worked in the Denver legal community since 2008. Over the course of her career, she has built a deep understanding of law firm operations, paralegal casework, and family law procedures. Supported by coursework in psychology at the University of Houston and Red Rocks Community College, her approach centers on practical de-escalation. When prospective clients feel overwhelmed, Alicia guides them through straightforward questions that cut through the noise, helping them define what success looks like for their family and regain a sense of control.

Rather than offering generic assurances, Alicia gives callers a realistic roadmap of what comes next. By pairing procedural knowledge with authentic compassion, she ensures that every person who reaches out feels heard, supported, and confident in their next steps.

What you may not know: Outside the firm, Alicia is a hands-on animal advocate who frequently nurses local urban foxes back to health from mange in her own backyard. Her personal interests include ancient history, mixing electronic house music, bird-watching, and spending time with her three cats.